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Customer Engagement & Business Productivity Services

Customer Engagement & Business Productivity Services

Get introduced to various AWS Customer Engagement, Business Productivity, Desktop, AppStream and IoT services offered to you as an AWS customer.

Customer Engagement Services

Connect: It is a cloud-based contact center as a service. Think about it like having your own call center that is managed by AWS.

AWS Connect in Action
AWS Connect in Action
AWS Connect & Sugar in Action
AWS Connect & Sugar in Action

Simple Email Service: It is a SMTP-based email service. Think of this as a way to send all your transactional emails.

Forwarding Emails to your Inbox Using Amazon SES
Forwarding Emails to your Inbox Using Amazon SES

Business Productivity Services

Alexa for Business: Smart Alexa can be used for a whole lot of things. Alexa can be your very own executive assistant who could do a whole variety of skills that has been programmed.

You can use her to start your meetings, book your calendar, book meeting rooms, etc.

Chime: This service is similar to Zoom, BlueJeans, Google Hangout. This is a cloud-enabled audio/video conference application. The main selling point is that it works with low bandwidth. This is used at Amazon by its employees.

WorkDocs: Think about it as ...