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/Customer Engagement & Business Productivity Services
Customer Engagement & Business Productivity Services
Get introduced to various AWS Customer Engagement, Business Productivity, Desktop, AppStream and IoT services offered to you as an AWS customer.
We'll cover the following...
Customer Engagement Services
Connect: It is a cloud-based contact center as a service. Think about it like having your own call center that is managed by AWS.
Simple Email Service: It is a SMTP-based email service. Think of this as a way to send all your transactional emails.
Business Productivity Services
Alexa for Business: Smart Alexa can be used for a whole lot of things. Alexa can be your very own executive assistant who could do a whole variety of skills that has been programmed.
You can use her to start your meetings, book your calendar, book meeting rooms, etc.
Chime: This service is similar to Zoom, BlueJeans, Google Hangout. This is a cloud-enabled audio/video conference application. The main selling point is that it works with low bandwidth. This is used at Amazon by its employees.
WorkDocs: Think about it as ...