The Kanban System
Look at the Kanban system, its basic metrics, and the core practices of Kanban.
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A Kanban system is a production system operated with Kanban as a means to implement pull.
Kanban systems are delimited by a commitment point and a delivery point as well as by visual signals that limit work in progress.
The commitment is an explicit agreement between a customer and team that:
- the customer wants an item and will take delivery of it;
- the service will produce it and deliver it to the customer. The delivery point is where items are considered complete.
Let me illustrate this important concept with a real situation that happened to me a ...