The Risk of Fragmentation and Logs/Stats

Technical and business concerns

The usual notion of perspectives splits into technical and business concerns. The technical perspective may even be split into development and operations. Most of the time, these constituencies look at different measurements collected by different means. Imagine the difficulty in planning when marketing uses tracking bugs on web pages, sales uses conversions reported in a business intelligence tool, operations analyze log files in Splunk, and development uses blind hope and intuition.

Could this crew ever agree on how the system is doing? It’d be much better to integrate the information so all parties can see the same data through similar interfaces.

Different constituencies require different perspectives. These perspectives won’t all be served by the same views into the systems, but they should be served by the same information system overall. Just as the question, “How’s the weather?” means very different things to a gardener, a pilot, and a ...