Users
Learn how humans use the system in unexpected ways. Too many and too few human users can both be system stress.
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Users and systems
Users are terrible. Systems would be much better off with no users. Obviously, we’re being somewhat tongue-in-cheek. Although users do present numerous risks to stability, they’re also the reason our systems exist. Yet the human users of a system sometimes seem to have a knack for creative destruction.
When our system is teetering on the brink of disaster like a car on a cliff in a movie, some user will be the seagull that lands on the hood. Down it goes!
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