Azure SLAs and Azure Key Vault

Introduction to SLAs

In broader terms, SLAs are the commitments given by the cloud provider for the uptime of a given service.

Azure SLAs also define how Microsoft responds if an Azure resource fails to perform according to what is mentioned in an SLA specification. In some cases, Microsoft might apply a discount to the customer’s bill as compensation.

An SLA sets expectations between an organization and service providers. It should be noted that free and shared tiers of many services do not come with an SLA. Let’s see the SLAs for some of the services Microsoft Azure provides: