Communication Management

Why is communication management a big deal?

Now that you know who your stakeholders are, you need to know how to communicate effectively with those various groups of stakeholders.

Your goal here is to drive clarity and alignment across all stakeholders.

Effective communication is a critical skill for technical program managers because you are responsible for coordinating the work of multiple teams and stakeholders. In this lesson, we will cover the key principles of effective communication. By the end of this lesson, you should better understand how to effectively manage communication as a technical program manager.

You can create and influence the ongoing communication culture of the program by setting up key communication opportunities and avenues.

Sync vs. async

As discussed earlier in the course, you can think about managing momentum by thinking about two general categories:

• Synchronous activities (sync): These are things that can't happen in parallel with other ...