Importance of Trust
Explore the vital role of trust in the success of complex technical programs. Understand how trust enhances communication and collaboration among stakeholders and discover practical ways to evaluate, build, and maintain trust within your program teams to increase wins and reduce risks.
Why is trust so important?
The success of a complex program is founded on the trust that is built across key partners and stakeholders.
If there's minimal or zero trust, communication falls apart. If communication falls apart, complex initiatives spanning multiple organizations will not succeed.
When trust is established and maintained, the quality of communication increases. Transparency across teams takes precedence over individual team success.
Note: Psychological safety—the belief that you won't be shamed for asking questions or expressing yourself—is vital when establishing trust within your company.
High-trust vs. low-trust programs
Let's look at the comparison of high-trust and low-trust programs.
A high-trust program will deliver more wins. What is a program win? It can be a milestone, a successful beta launch, a legal requirement fulfilled, ...