Program Closure Basics

A quick overview of how to gracefully and effectively close a program.

What is program closing?

You made it! Congratulations! The program is now being closed out.

In the final phase of the program, the program team reviews the program's performance and documents the results. This includes identifying any lessons learned and making recommendations for future programs.

Reasons for closing

There are two possible reasons for a program being closed out:

  1. The program successfully met all or most of its success criteria.

  2. The program is no longer necessary or failed to deliver outcomes despite best efforts of the program team. For example, a program may be built on a hypothesis that if feature A is released, then it will drive X new users. It may be discovered partially through the program that the hypothesis isn't accurate. ...

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