Chapter Wrap Up

Let’s review what we have learned so far.

We'll cover the following

Summary

We should never underestimate the value of face-to-face communication, especially with large and distributed teams. We should do everything we can to provide as many opportunities as possible for direct communication. Direct communication, together with transparency, helps to build trust both inside the team and between the team and the outside world. If team members trust one another, they will not fear taking up responsibility.

A tool like a wiki web will help us build trust by empowering everybody through shared ownership. In doing so, such tools change the flow of communication from control-driven to collaborative-driven.

When building subteams, we should ensure that the skills within each subteam are mixed. Furthermore, the technical service teams should serve the domain teams. If desired, they can also be established as virtual teams.

Last, but not least, allow the team to have fun. This not only helps teams jell but more importantly, also makes the work environment a pleasant one, which will make everybody want to work and succeed with the team. Considering the values of the gift economy as open source does, it will also help to make work much more enjoyable.

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