People: Trust
Learn about different strategies for building trust between team members and between the team and the customer in a large setting.
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It is natural for people to be skeptical of a change like switching to an agile process. The team members and many people only partially involved in the project might not trust the success of this new process. The possibility that the team can change the process over time is often even more frightening than following a defined but indigestible recipe.
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