Support in Azure
Learn about support in Azure in this lesson.
Support in Azure
All Azure customers, including those with free trials and paid subscriptions, have access to Azure support. The degree of support you receive is determined by the type of subscription you have. consumers with paying memberships for support, for example, have access to 24/7 assistance, whilst consumers with free trials only have access to support during business hours.
Types of support plans in Azure
This section of the lesson will delve into the different types of support plans available in Azure, exploring the features, benefits, and considerations associated with each option. By understanding the nuances of Azure's support offerings, you can decide which plan aligns best with your organization's objectives, technical complexity, and budgetary constraints. From the foundational Basic Support to the advanced Professional Direct Support, Azure's support plans empower you to navigate the cloud landscape confidently and efficiently, ensuring your cloud journey is backed by the expertise and assistance you need.
Basic support
Azure Basic Support offers vital aid for Azure users, with round-the-clock access to Microsoft resources. Users can benefit from assistance with critical incidents, service health monitoring, and tap into 24/7 self-help resources like Microsoft Learn, Azure Portal how-to videos, documentation, and community support. Build your cloud expertise seamlessly. is available for all users of the Azure cloud platform and some of the offerings are shown below:
Access to Azure Service Health and Azure Status for service incident updates.
Unlimited technical support during business hours.
Billing and subscription management support.
Access to the Azure ...