Advice for When You Apply These Ideas
Remember this advice when you are providing feedback to your team: it is a conversation and not a monologue.
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At one company I worked at, we routinely used the phrase “Feedback is a gift” as a reminder that giving people feedback about their work was to be seen as a positive thing, and not a criticism. Keep in mind that feedback should be considered as such—don’t ever fall into the trap of thinking that it gives you carte blanche to say whatever hurtful comments you feel like making. Even when delivering corrective feedback, you need to do so in a thoughtful and constructive manner.
In general, feedback is going to fall into one of three basic categories, regardless of when and how it is delivered:
- Repeat (“Keep doing this”). You’re pointing out where the individual is doing acceptable work, and encouraging them to continue doing it.