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All LessonsFree Lessons (3)

Introduction

What Is This Course About?What We're Assuming about You Learning Outcomes Investigate, Review, Reflect, Act

Overview of Performance Management

What Is Performance Management?Why Is Documentation Important?What Else Is Important?Investigate, Review, Reflect, Act

The Need for Clear Expectations

Introduction Attributes and Examples of Clear Expectations Expectation Rubrics Expectations vs. Goals Advice for When You Apply These Ideas Investigate, Review, Reflect, Act

Accountability

Introduction The "I" in "Team"When Do We Hold the Whole Team Accountable?When Do We Hold an Individual Accountable?Gray Areas Exist!Poor-Performing Individuals on a High-Performing Team High-Performing Individuals on a Poor-Performing Team Advice for When You Apply These Ideas Investigate, Review, Reflect, Act

Metrics

Introduction The Misuse and Proper Use of Metrics Common Business-Centric Metrics Systems Common Software-Related Metrics Advice for When You Apply These Ideas Investigate, Review, Reflect, Act

Motivation

Introduction Understanding Motivation The Importance of Autonomy in Motivation The Importance of Relatedness in Motivation The Importance of Competence in Motivation Advice for When You Apply These Ideas Investigate, Review, Reflect, Act

Feedback

Introduction When Should We Give Feedback?Sources of Feedback Team vs. Individual Feedback How to Give Great Feedback Advice for When You Apply These Ideas Investigate, Review, Reflect, Act

Performance Reviews

Introduction Requirements of the Performance Review Goals of the Performance Review Preparing for the Performance Review Writing the Performance Review Delivering the Performance Review The Performance Review Meeting After the Performance Review Advice for When You Apply These Ideas Investigate, Review, Reflect, Act

Corrections

Introduction Review the Situation Reflect and Consult Document, Document, Document Make Sure HR Is Involved Use a Performance Improvement Plan Review, Review, Review Judge the Results of All Your Efforts Advice for When You Apply These Ideas Investigate, Review, Reflect, Act

Termination/Separation

Introduction Failure Preparing with HR Setting the Termination Meeting Using a Script for the Termination Meeting What to Do and Say during the Termination Meeting What to Do after the Termination Meeting Endings Advice for When You Apply These Ideas Investigate, Review, Reflect, Act

Rewards

Extrinsic vs. Intrinsic Motivation

Offering Official Rewards

Offering Unofficial Rewards

The Timing of Rewards

Advice for When You Apply These Ideas

Investigate, Review, Reflect, Act

The Development of Talent

Introduction Superbosses and Self-Assessment Using Stretch Goals Embracing Risk, Reward, Success, and Failure The Importance of Succession Planning Stepping Away at Times Advice for When You Apply These Ideas Investigate, Review, Reflect, Act

Conclusion

Practice Mock Interview

Effective Performance Management for Engineering Teams/

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The Timing of Rewards

The Timing of Rewards

Identify the right time to give rewards to your team members.

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