Suggested Leadership Actions

Inspect

• Review your team’s attitudes toward measurement. Do your teams understand that measurement supports them in making changes that will ultimately improve the quality of their work lives?

• Review your teams’ story sizes and iteration length. Are the story sizes small and the iterations short, to support more accurate productivity measurement?

• What measure or measures are you using for quality? Do they adequately balance any quantity-oriented measures you are using? In other words, does your set of measures account for everything that’s important to your business?

• Review any data your organization is using that is being collected from tools. Investigate whether the data means what you think it does.

Adapt

• Communicate to your teams that the purpose of measurement is to support their work.

• Encourage your teams to begin using story points and velocity if they are not already using them.

• Encourage your teams to begin using a quality-oriented measure such as R% if they are not already using one.

• Discontinue the use of measures that are meaningless or misleading, including invalid data from tools and invalid cross-team comparisons.

• Educate your organization about the hazards of comparing different teams’ velocities, if needed.