Introduction to API Product Metrics

What will we learn?

We've learned about the infrastructure metrics that form the foundation of our API analytics. Assuming our APIs are operational and in a position to meet customer expectations, we can start thinking about product metrics and start measuring our customers' journey across discovery, activation, acquisition, retention, and through the overall experience. By keeping track of every step a customer takes, we can find out where they get stuck, where they fail, and what our developer experience does best.

In this chapter, we’ll learn about the different metrics we can use to learn more about our customers. The main topics covered in this chapter include: