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Introduction to Walking in the Customer’s Shoes

Introduction to Walking in the Customer’s Shoes

Get a brief introduction to putting customer needs at the center of our product strategy.

We'll cover the following...

What will we learn?

The rising interest in API development brings up the need to think about the API-building process in a more methodical and strategic way. The first thing to do when we consider building any product is to identify the market opportunity and conduct user research to develop a deep understanding of our target customer. Customers and their experiences ...