Introduction to Customer Expectations and Goals
Learn about customer expectations and goals.
We'll cover the following...
What will we learn?
As the producer of an API product, our goal is to get more and more customers to successfully integrate and use our APIs regularly. From the perspective of the consumer, the goal is to be able to integrate our API quickly to meet their business needs so that they can realize the business value of using our APIs as soon as possible.
In this chapter, we'll learn more about these topics:
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